Your best solution for Home Care Scheduling, EVV, and Billing!
Always available! CareWhen is 100% web and cloud based, access every home care scheduling or billing feature from anywhere with the Internet. Works with PCs, Macs, tablets, with a web browser.
Scheduling Done Right! With over 20 years experience in home care scheduling software, we build it right. Easy to read and color coded for easy recognition. Visit info is a mouse click away!
Simple to Use! Agency staff will find CareWhen easy to learn. When you choose CareWhen, we provide initial training to get you up and running quickly!
Telephone Support! Live USA based telephone (or email) support from our ready-to-help experts!
Assign visits by matching client needs to caregiver availability and skills. Easy to use, flexible, color-coded with alerts, texting, detailed visit info, and more! Insures no visit is missed!
Caregiver self scheduling. Excellent option for non-scheduled staff or “Consumer Directed Caregivers”. Control who can perform them.
EVV. Using a telephone or mobile device (GPS), let caregivers clock in/out and report on assigned tasks from client’s home.
Manage and control your Medicaid or other visit authorizations with ease! Create limits for your services. View real-time status. Discover opportunities or problems early!
Notify all eligible caregivers when a visit is available, then easily assign upon acceptance.
You can review, approve and create your claims file all from CareWhen, avoiding manual data entry and all the errors it entails. (UB04, 1500)
Receive an alert if a caregiver does not clock in on time.
Clients or caregivers can login to CareWhen and view their schedule and related information.
Generate client-specific care plans • Enter tasks and frequencies • View online and or print.
CareWhen automatically posts Medicaid payments from Electronic Remittance Advice files against corresponding claims, so you can make sure that all claims get paid.
Segment your service area. Use one system to manage multiple homecare agency offices.
Keep notes of conversations, etc. for future reference. Set reminders and get alerts.
Communicate internally with CareWhen users. Broadcast messages, interact with message threads.
Save scanned documents such as licenses, and access them online.
Get quick summaries of daily activity and open actions. Interactive widgets to get live updates.
Manage home care more effectively with scheduling, activity, and billing reports that include totals and averages in printable format.
Export data for invoicing and payroll to your accounting software, e.g. QuickBooks, ADP.
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