Home Care Agency Solutions from August Systems  
Home Care Agency Software from August Systems

Prospective Buyers: choosing the right system for the long term
Software purchase is a big decision. And, not just financially. It demands the investment of time. It also may affect the way you operate. It certainly will affect your agency's success. That's why we we strive to give you all the help you need in making a decision you will be happy with.

Your Buying Process
It all begins when you first contact us, looking for a solution to your business needs. We support you by asking questions, providing information, making suggestions, and getting your reaction.

We recognize that you are looking for a long term solution. That's why we don't rush you. You remain in the driver's seat throughout the process.

Your Needs: We first try to find out what problem you are trying to solve. Is it cost control, growth manage-ment, regulation compliance, or a new initiative? Often, it's a combination of these.

Your Situation: Next, we try to understand your situation. How big your agency is, how you staff your office function, what system you use today, etc.

 
Idea Exploration: Now we can begin exploring possible solutions with you. This is where you can truly benefit from our knowledge of the industry.

Proposed Solution: Based on your feedback, we configure a system that meets your exact needs. The system may use your existing hardware or we can recommend new hardware for you.

Cost Quote : You receive a detailed quote for the software license and support. We offer three convenient payment options—purchase, lease, and rental. We can also build a cost justification for you.

Live Demo: As a final step, we will demonstrate our software, so you can visualize how it will simplify your work and improve your quality of care.

Contact me with more information about
obtaining a system solution for my agency.
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CAN YOU TRUST THE VENDOR?

COST JUSTIFICATION

How can you be sure that the system will perform as promised? The answer is to talk to the users! Their experience will tell you what to expect.

Ask the vendor for references. Although references are carefully screened beforehand, you can find out a lot by close questioning.
• How long have they had the system?
• How bad was the initial learning curve?
• Were there any glitches after that?
• What's the one thing they wish for in the system?
• Do they know any other system users?

After a few such conversations, you are sure to uncover the hidden traps, if there are any. If not, you can confidently go with that vendor.

Cost justification consists of two columns of numbers. The first contains projected costs.
• Purchase price
• Installation and training charges
• On-going support
• Employee time lost to training and learning

The second column contains projected savings.
• Labor savings
• Savings in office space, supplies, etc.
• Savings resulting from improved quality
• Savings in outside charges, e.g. accounting

In addition, software delivers less tangible benefits, such as customer satisfaction, growth capacity, and peace of mind. These benefits are a bonus, when your projected savings exceed projected costs.


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