FEATURE / FUNCTION |
BENEFIT |
Caregivers use the phone to clock in and out. |
ClockWork registers the call times to create an accurate record of arrival times and hours worked. |
Start and stop times get entered into Wizard's schedule. |
No need to key-in the information and mark the shift complete. Saves work for your office staff. |
Time sheets can be eliminated. |
Caregivers don't have to stop by the office to drop off their Time sheets Payroll can be processed on time. Improves employee satisfaction. |
Caregivers are required to enter a User ID and Password. |
The information is used to identify and authenticate the caller. Prevents unauthorized use. |
"Caller ID" of the incoming call is verified. |
Caregivers are required to use the client's phone. Clients don't mind it because it guarantees accurate billing of actual hours worked. |
Late arrivals can be monitored. |
An attempt can be made to track down the caregiver. Another caregiver can be dispatched. Improves caregiver security and client service. |
Caregivers receive a series of item-by-item prompts. |
It only takes a minute to report on tasks performed. That way, the documentation of client care is always timely. |
The prompts are recorded by you. |
You can use your agency's terminology. Since caregivers hear a familiar voice, not a robot, the process feels natural to them. |
You can record broadcast messages. |
It sure beats calling caregivers one at a time, or sending out a mailing, for general announcements. Saves time and no one is overlooked. |
You can record individual messages. |
Caregivers learn about schedule changes and new shift instructions. Improves, as well as documents, employee communication. |
Caregivers can leave voice messages. |
Caregivers can report anything out of the ordinary by leaving a voice message. Saves time for case managers. Improves quality of care. |
ClockWork can be accessed over a network. |
In a large office, the office staff can share the burden of monitoring field activity. |
ClockWork can be accessed remotely. |
By monitoring field activity from home, agency managers can resolve problems promptly. |
ClockWork can notify you of late arrivals by email. |
Some Wizard users arrange to receive their emails by cell phone, so they can respond to late arrivals no matter where they are. |
ClockWork is on 24x7. |
You can extend your service offering to weekends and 24-hour care – without adding office staff or compromising the quality of care. |
The pricing of ClockWork is usage based. |
Permits phased implementation, since you only pay for what you use. The cost and benefit can grow hand in hand. |
ClockWork requires little initial investment. |
Apart from some inexpensive hardware and installation/training fees, there is no up front cost. ClockWork can fit even a small budget. |